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by Anonymous on September 1, 2011
The straps stretch out and become unusable after a few weeks. The mask then leaks and cannot be used.
by Anonymous on August 5, 2012
Same problem as the others, only the straps don't even last "a few weeks". The headgear is stretched out within one to two weeks and has no elasticity at all, becomes totally unusable.
by Anonymous on May 6, 2014
First time used CPAP machine and overtightened the harness out of frustration. Still didn't deal completely with leaks. Experience over time has taught me to adjust gently and try shifting the harness(rather than tightening) on your head for better results. When you lay down you may find that you can actually loosen the straps a bit. Torquing it down like a trucker securing his load on a 18 Wheeler is not the way to go. With a gentler approach, my second harness is doing much better. It still has plenty of spring in it after 4 months.
by Anonymous on February 8, 2012
by Anonymous on January 21, 2014
The small size headgear fits well for my small quattro CPAP mask. But unfortunatelly, the package brings a medium size headgear. This is very inconvenient for me because the air leaks when I use the medium size headgear. I need to order the small size separately every time I need a replacement.
by Anonymous on August 12, 2013
Again, same problem... It stretches out and then the mask leaks.. Fix the head gear please..
by Anonymous on March 22, 2016
Agree at $31 this headgear should last longer. That's the reason I was looking . I am having the same problem. I am at such high pressures that I have to make my mask fit tight. My headgear is all stretched out . I have to strap it almost around the back of my head . And it is still a little loose. Please let me know when you fix this problem. I'm not paying $31 for a piece of junk strap that won't last.
by Anonymous on September 12, 2013
same problem, ResMed needs to address this.
by Anonymous on October 24, 2016
Reviewers should reference the pressure they are running. I've had the same straps for three years. My prescription is 9 cm of water pressure which translates to about 1 to 2 lbf on my mask. With 4 connection points, that means avergae of less than 1/2 lbf per strap. Over-tightening the mask can defeat the inflatable seal in the mask and cause more leaks (according to sleep institute). Those who experience very short life for the straps may have higher pressure settings than those of us who get long usage. Or some may be overtightening the straps. My pudgy, 55-yr-old face doesn;t have very pronounced marks form the cpap and what shows when i get up is gone when i shower. When the mask lekas during the night I usually have to reposition it a little and the leak stops. When the strpas were new, I had to retighten after the first week, but don't recall much tightening since. In summary: Over-tighten may CAUSE leaks, if leaking during the night, reposition the mask, if commenting about the straps -mention your pressure setting for our reference.
by Anonymous on January 29, 2014
I'll add a 'me, too' on the shelf life of this headgear. At $31 a pop, it's a little hard to ignore.
by Anonymous on January 3, 2014
Velcro pile wears out after a few day and straps will not stay in place causing mask to leak.
by Anonymous on April 1, 2013
Same problem....a huge inconvenience...straps stretch out and mask leaks after just a few weeks...they need to fix this.
by Anonymous on July 16, 2014
Same as the others..it stretched out that the Velcro over reaches and then fits too loosely.
by Anonymous on September 12, 2016
while the face mask is comfortable, same problem with straps. they stretch after a few weeks and mask leaks.
by Anonymous on February 1, 2016
I used my straps for over 3 years before I felt they needed replacement.
by LindaCadrian on September 29, 2015
Velcro is cheap and doesn't last very long.
by Anonymous on August 21, 2014
I order the small size headgear even though my mask is a size medium.
The straps stretch out after the first several nights even wearing the small headgear and then leaks throughout the night.
Also the Velcro is inferior and does not stay attached well.
by Anonymous on April 7, 2014
I've been using the resmed Quattro FX going on 2 years now have never had the issues stated above.. Yes the straps will stretch out but only after 6months or so... Velcro has never "stopped" working and has always stayed fastened...