CPAP Supply USA is authorized to sell and ship Philips Respironics products to end-users residing in the United States and having a valid US physician's order/prescription.
Philips Respironics recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment set-up, clinical and after-sales support, and a program to assist patients with therapy success.
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by Anonymous on November 4, 2012
Have a 5 yr old not so stylish Respironics that worked fine and planning to upgrade to this one and keep the old one as back-up. The A-flex makes a very comfortable breathing experience.
by Anonymous on October 4, 2013
The Same customer who gives a 1 star rating over and over should get a life and grow up. I have used Respironics machines for years and this one ids the best yet. Super quiet, A flex works better than the res med solution IMHO. Now if Respironics could make a mask that works as well as the res med offerings... all would be good... I use a Quattro full face with my system 1 auto.... best of both worlds...
by Anonymous on August 16, 2014
I've been using a CPAP for over 12 years. 2 months ago I started using the Philips Respironics System One Auto CPAP. Its a good machine. It definitely runs quietly. My only concerns are; I get a slight wheezing sound when I exhale, and as the night progresses, air is forced from around the seals on the mask producing a gurgling sound. I did not have these concerns with my previous CPAP. I am, however, in the process of trying out other mask types that will hopefully eliminate my concerns.
by Anonymous on October 4, 2014
machine works well...can reco, the mask
(quatro) full face leaves a bit to be desired. Longevity before leaking is main issue. Must constantly adjust to stop air leaking. Wakes one up on occasion.
I see that others have made same/similar comments. This issue needs to be resolved and or addressed.
by Anonymous on August 28, 2014
I've used this for about 1 1/2 years and I'm completely satisfied with it's performance.
Very quiet when running. The humidifer (50 Series non-heated tube) works like a charm as well. A lot folks don't realize that the room humidity level effects the performance of the machine's humidifier. Keep this in mind.
Very much recommend this machine!
by Anonymous on April 8, 2013
I've had mine for just over a year. Flawless. My only problem is the face mask leaking and keeping me awake. Not the machine's problem. Like it much and know it is very good for my health.
by Anonymous on February 21, 2013
I have been using daily for about a year an a half with no issues whatsoever. the machine works flawlessly.
by Anonymous on June 1, 2016
Mine is about two years old and started failing a few months ago. At this point, it is useless and I am told (by Medicare) it is out of warranty and I must pay to fix it. My provider has not been overly helpful. I believe I was given a 'loaner' when the first unit they gave me failed right away.
I think I will buy my own and not be forced to take what (Medicare) gives me.
by Anonymous on December 31, 2014
The machine works fine, however the water tank should be larger. It is always empty in the morning.
by Anonymous on June 27, 2014
awesome machine works like a charm!
by Anonymous on November 23, 2015
I have used my machine for about 2 years. It keeps running out of water on med (3) setting and the dry air wakes me up. The machine also makes a different noise when the water gets low and drives my husband crazy. Any idea what is wrong?
by Meginnah on May 19, 2015
I have had my auto pap for over 3 years now. It has run flawless with no problems and very quiet. LOVE IT! Love CPAPUSA supply too! Great company! Great products and good customer service to boot! What more could you ask for?
by Anonymous on March 3, 2017
This is the 2nd CPAP and I've had it at least 4 years.A quiet and efficient system. Only use water chamber when I'm sick with cold, bronchitis, but love this machine. Light and easy to travel with.
by dlsuhr on February 9, 2017
After 3yrs the control knob broke off.
by reasley on July 7, 2015
Have had mine for 2 years and have no complaints so far. I just got diagnosed with sleep apnea 2 years ago and this is the 1st and only one I've used. I have two residences and I am going to order another one for second residence.
by Anonymous on January 24, 2017
I have been using my PR system 1 since 2012 and it is only now starting to be troublesome. It will often start making a high pitched whirring noise upon exhale, oh well after 5years of nightly use, time for a new one. Like others say the mask that this system uses does have a slight leak to it but it has no effect on the results -a great nights sleep.
by Anonymous on June 1, 2015
I've had this CPAP machine for 5 years. It has worked wonderful all these years but it finally died. I don't think five years of using it every night all night long is a bad service record. Now my worry is that I won't get another machine as awesome as this one.
by Anonymous on January 1, 2015
Works great,I just need a new mask and head gear to tighten it down.
by Anonymous on October 29, 2012
I am new to these machines. I have had mine since July. I have had no problems what-so-ever.
by Anonymous on August 5, 2015
Have a Phillips Respironics REMstarPRO M series - In the middle of the night it simply fails to blow air leaving me suffocating. Called the manufacturer regarding this defect, and they were unwilling to provide a non-defective replacement. They also claimed that they had no reported issues --- but judging from other internet reviews it appears this unit is not the only one with the defect.
by Anonymous on June 18, 2014
I got mine about 1-1/2 years ago, and about 6 months ago it started sounding like I was in a wind tunnel. After that it started making a high pitched sound. I'm getting rid of it. It's possibly the worst machine I've ever had.
by Anonymous on October 26, 2012
I read the one review on this site. Not my experience--mine works just fine.
by Anonymous on August 5, 2012
This thing is just not a ResMed. The heater does not work right and broken in 1 mouth . Stay clear!!!
by Anonymous on December 17, 2012
I had this one, it died at the three year mark.
by Anonymous on February 16, 2013
Mine is dead, with minimal use, at the three year mark. Not good!