Check Out This Awesome Product + Prescription Policy

Posted Oct 18, 2016 by Tonya in CPAP Products

Looking for a machine that will give you top notch portable oxygen therapy? Well look no further and feast your eyes on the SimplyGo Mini Portable Oxygen Concentrator. This attractive and sleek machine with an easy-to-remove external battery, provides the latest and greatest in oxygen therapy. Tested to be reliable and durable, the SimplyGo Mini gives you all of the comfort of the SimplyGo, but on a smaller and lighter scale. It has the ability to deliver nearly 20% more oxygen than the nearest competitive POC weighing 5lbs or less. The easy-to-use and read LCD touchscreen makes choosing between the 5 pulse dose setting fast and simple! So what are you waiting for? Purchase a machine today and experience the freedom to go anywhere and do anything with ease!

When purchasing a machine, you will need a prescription from your doctor, but did you know we can assist in obtaining your prescription? Meet Kate, our Prescription Coordinator.

Here's the run down. If your order includes CPAP masks, machines, or heated humidifiers, we must have your prescription on file before we can ship your order. The good news is - we are here to help you with this process! There are three easy ways to give us your cpap prescription:

 1. Fax your prescription to our toll free fax number at 1-866-560-4227
 2. Email your prescription to
 3. Ask and we can request your prescription for you! All you have to do is contact customer service at 1-866-560-2727

Yes, it's just that simple. Head on over to the FAQ section regarding our prescription policy for more information.

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CPAP Supply Summer Reminder

Posted Jul 21, 2016 by mhall in

Replacing your PAP supplies isn't the first thing you think of when you get up in the morning, in fact it is the last! But the importance of replacing PAP tubing, filters, cushions and other supplies should be on yout to do list. WHY?


 Bacteria can grow in tubing, cushions, and filters


 Bacteria causes other health issues

 More health issues mean more doctor visits

  More doctor visits mean more money out of your pocket 


By replacing your PAP tubing, filters, and cushions as recommended replacement schedule, you avoid these issues. Review the Replacement Schedule below for more information. 

Item (number) HCPCS Code Replacement Frequency
CPAP Mask A7034 Every 3 months
CPAP Headgear A7035 Every 3-6 months
CPAP Tubing A7037 Every 3 months
Disposable Filter A7038 2 new filters every month
Non-disposable Filters A7039 2 new filters every 6 months
CPAP Chin strap A7036 Every 6 months
Full Face Mask A7030 Every 3 months
Oral CPAP Mask A7044 Every 3 months
Humidifier Chamber A7046 Every 6 months
CPAP Machine E0601 Generally, every 3-5 years, or as necessary


CPAP Supply USA Staff Picks

Posted Mar 7, 2016 by mhall in




Latest and greatest on the market. Light weight and smaller in dimension for travel. Track your therapy through Resmed's myAir. Everything you need to know about your machine & therapy is at your fingertips.


Most people such as myself love to travel, but carrying a big CPAP machine is not a pleasure when traveling. The small travel  Transcend machine  weighs only .94 lb.








My go to mask would be the Comfort Gel Blue. Tried and true, this mask has proven itself over and over again with its popularity among patients. People often request this mask for its comfortable design, ease of use, and reliability.


The Medistrom batteries can operate most PAP machines and provide emergency power in case of an outageThe  Pilot-12 or Pilot-24  can be charged and permanently left hooked up to your PAP machine.






Meet Mr. Soclean2 the machine that makes CPAP therapy a healthier and cleaner experience. Disinfect your mask and machine without touching any of your equipment. Destroy mold, bacteria and viruses. It’s fast!





Although the DeVilbiss Intellipap is travel-friendly weighing in at just under 2 lbs (PAP only), it is also suitable for continued nightly use. Now one does not need to sacrifice quality workmanship for portability.



Tackling Rainout

Posted Sep 16, 2015 by mhall in





How many of you have ever been sleeping peacefully, and all of the sudden you’re awakened by a gurgling sound or even worse a SPLASH of water from your mask? Chances are no one is playing a prank on you; you have condensation in your tube also known as rainout. Rainout occurs when the room temperature is colder than the humidified air traveling through your CPAP tubing. After a while, all that built up condensation in your CPAP hose starts splashing you in the face. Luckily, there are a few things you can do to help control this.

 A great way to solve the rainout issue is to purchase a CPAP hose wrap or cover, kind of like a little fleece blanket for your hose,  that will effectively keep your hose insulated. ResMed offers a zippered CPAP tubing wrap for the standard 6 foot hose. BreatheWear also offers a 6 foot as well as 8 and 10 foot hose cover.  You can also try tucking your tubing under your covers with you.


Purchasing a CPAP machine that comes with a heated hose is a smart investment. ResMed, Fisher and Paykel as well as Philips Respironics all offer PAP devices with a heated tubing option. You can purchase heated tubing for many existing PAP devices. Call our office to learn more. We’re here to help!








Q.    I need a mask but do not know what size I should get?

There are many ways to determine the correct mask size.  Often the size is printed on the mask cushion.  Check the bottom, sides and top of the cushion.

Q.   Do I have to have a prescription for all of my PAP supplies?

The FDA requires a prescription for all PAP devices, humidifiers and complete masks.  Supplies such as tubing, filters, cleaning products replacement mask parts etc. can be purchased without a prescription.

Q.   I have Loyalty Points.  When do they expire?

            Loyalty Points expire 6 months after they are issued.

Q.   How long is the warranty for my machine?

All of the brands that we offer have a minimal warranty of 2 years.  In fact we offer a few brands that offer 3 years to 5 years.

Q.   I want to try a new mask, but what if I don’t like it?

CPAP Supply USA offers Mask Assurance on most of the masks we carry.  This allows you to try the mask and if you don’t like it you can return the mask for a full refund of the mask purchase price.

Q.  Why can’t CPAP Supply USA bill my insurance for me?

CPAP Supply USA was started by Jeff Burgess.  He was in the health care industry and noticed that many people had very high deductibles or no coverage at all.  By selling retail, we offer more variety, lower prices and excellent customer service with delivery to your front door. We can provide you with all of the required information to submit a claim to you insurance.

Q.  Why can’t I use tap water in my humidifier?

After time tap water, well water, bottled water etc. will cause a cloudy, whitish pink calcium build up in your water chamber.  By using distilled water you enhance the life of your water chamber.

Q.  Do you rent small CPAP machines for traveling?

We offer several options in our rental program including the small travel size machines like the   Transcend and Z1.  Battery options as well as humidification options are also available.

Q.  Why won’t you take back a product if it has been opened?

Since these items are medical equipment we cannot accept them back once they have been opened as we cannot resend them to someone else.

Q.  Why does my stomach fill up with air?

This is usually common amongst new PAP users that are trying to get adjusted to using their PAP devices.  Swallowing air can cause you to become bloated.  You can alleviate this by using a chin strap, using the ramp feature, changing masks or by having your pressure lowered initially.    

Q. I have a pressure of 20.  What is a good mask that is designed for high pressures?

There are a few masks on the market that work really well with high pressures. Nasal pillow option is the ResMed Swift Fx.  This mask fits into the nostrils and seals very well. The ResMed Activa works great for patients that prefer a nasal mask. An oldie but goodie, the ResMed Activa cushion is similar to a balloon.  As the pressure rises the cushion expands and stays in place. Finally for a full face option, the Fisher and Paykel Simplus mask takes the cake.  This mask has a very high success rate and is very light weight and comfortable.

Q. All I need is a new head strap?  Can I get this without the whole mask?

Absolutely! We sell many parts and pieces of the masks. If you aren’t sure which one you need, call our customer service team at 1.866.560.2727 and they will gladly help your figure out what you need to get your mask working again!