A message from CPAP Supply USA
To our customers,
It has been ten years since we started CPAPSupplyUSA.com and without your support, we would not be who we are today. We currently have over 200,000 patients who have purchased quality sleep therapy equipment at an affordable price. We are also the second largest internet provider in the nation.
When we started this company our main goal was to assist those who had no insurance or had large insurance deductibles, obtain their sleep apnea equipment at the most affordable price and today that is still our main focus. We have gone beyond that by providing state of the art communication options, qualified staff to answer all of your questions and a large inventory of medical equipment for you to purchase. We continue to grow due to your continued support. Whether you are a new customer or a returning customer we would like to thank you for making us who we are today.
We have updated our site to promote easier navigation and checkout procedures. We are always looking for ways to improve our site. We encourage you to send us an email and tell us how we can better serve our customers. We also would like to hear from you regarding our products. Our review process is simple and your opinions are valuable. Please take the time to write your personal review on the product you received.
We make every effort to provide you with the very best price while maintaining the quality of care you deserve. Our promise to you is to provide you with the same level of service that we built this company upon.
Always remember that it is “Your Life, Your Choice, Our Promise“.
If there is anything we can do to better serve you, please do not hesitate to contact us directly at firstname.lastname@example.org
Join us on Twitter and Facebook.
The CPAP Supply USA staff,
We are here to make a difference!
Jeff started his career in 1984 as a police officer in Chesterfield County, VA. Five years later he was given an opportunity to work in the healthcare industry. He had found his calling. After years of working for the national homecare companies, he decided to focus his attention on the uninsured and under-insured. In 2004, he and his sister, Sherry Burgess, started CPAP Supply USA, which has become the second largest Internet provider of sleep apnea equipment in the country. In his spare time, Jeff enjoys spending time at his lake house in North Carolina, boating, jet skiing and spending time with his family.
Paula has been with CPAP Supply USA since 2007. She began her career in our Customer Service department. She next held the position of Purcashing and Inventory Control Specialist until she was promoted to Center Manager. In this role Paula uses many of the skills she has acquired over the years in management within the food and retail industry. In her spare time she enjoys spending time with her son, family and friends while trying new recipes and watching football.
Jennifer moved from Connecticut to Richmond, VA in 2002 to continue her education at Virginia Commonwealth University. She graduated from VCU in December 2011 with a BS degree in Criminal Justice. Jen started with CPAP Supply USA in January 2006 as a sales associate but with her natural leadership abilities was quickly promoted to Customer Service Manager. She brought over 10 years experience in the customer service sector and her immense knowledge of sleep disorder therapy to CPAP Supply USA. In the new position as Inside Sales Representative Jen is responsible for Ambulatory Services, Hospice centers, Specialty Hospitals and Correctional Sales. Jen is a true leader and continues to cultivate the department. In her free time, she enjoys spending time with friends, yoga, reading, running, and watching hockey.
Brandi came to the CPAP Supply USA team with a background in the hospitality industry so she knows a thing or two about great customer service. Processing orders and prescription requests are Brandi’s major responsibilities but she is willing and has provided support in other departments as needed. Brandi enjoys spending time with her husband and 2 daughters. She loves baking and decorating theme cakes for events as a weekend hobby. Brandi has a “bucket list” which includes traveling to France and Africa in the near future.
Carol began working with CPAP Supply USA in 2011. She works in our customer service department. She enjoys talking with our patients and helping them with their CPAP supply needs. Mother of two daughters, that she enjoys spending time with, as well as her grandchildren . She also likes cooking, baking, relaxing at the pool, and church activities.
Bill has been with CPAP Supply USA since February 2006 as the Product Manager. He manages all aspects of our shipping department including the supervision of order execution and reconciliation, stock maintenance, and all related shipping and inventory needs. Bill leads the entire team with sound determination when it is time for inventory; and he wants accuracy! This characteristic is exactly what the task calls for and Bill delivers. Currently, Bill is on the Customer Service team where he continues to deliver quality performance in each task. Our Rental Program and Returns Management systems are also coordinated by the endlessly talented Bill Allen. When he is not hard at work with us, he enjoys traveling to New York City and Ocracoke Island North Carolina as well as spending time with family and friends.
CPAP Supply USA is extremely happy to have Kate as a part of our Customer Service Team. With several years of customer service training and knowledge building under her belt, Kate understands the customer comes first. Servicing the customer to ensure a high level of satisfaction is delivered is the goal for Kate. In her spare time, she loves to cook, garden, and spend time with her friends and family.
Debbie has many years of customer service experience. In her free time she loves being outdoors and playing with her two children and spending time with family and friends. Currently she is studying hard to obtain her Bachelors degree in Business Administration at Colorado Technical University and she looks forward to many cruises in the near future.
Barbara joined CPAP Supply USA in September 2016. She's lived in Chesterfield, Virginia for 20 years and has been married for 5 years. Currently she's enrolled in Ashford University to receive her Bachelors in Healthcare Administration. Barbara likes to spend her time with family, playing with her dog who is a black Chihuahua mix, designing nails, and watching movies.
Sue has worked with CPAP Supply USA since November of 2011 and quickly became an essential part of our growing family. With previous experience in the Food and Beverage industry and 10 years in the accounting sector, Sue has proven abilities of success. As our Accounts Receivable Clerk, Sue handles all incoming invoices, coordinating payments with our vendors and accounts payable department. Sue also takes on the role of Administrative Assistant handling supply orders, office equipment assessments, and much more when necessary. Reading World War II novels and traveling to sunny destinations are just a couple of Sue’s hobbies. With two kids sent off to college, Sue and her husband find plenty of time to enjoy traveling and each other.
Ecommerce and Web Management Team
Monica has worked in the health care industry over 17 years, 10 of those years in Durable Medical Equipment and respiratory care services within the administrative sector. Her durable medical equipment background includes managing daily operations as a branch manager for a national DME company to include staff, billing, accounts payable, training, reconciliations, and all office systems. Monica has had extensive training in the Medicare and Commercial insurance divisions. Although Monica holds a degree in Business Administration, her desire is to increase her knowledge in the eCommerce field. In her current position, Monica concentrates on website content and overall project management of site development, campaigns, and other tasks related to site traffic. Monica has been married for 20 years and has two boys.
Tonya joined CPAP Supply USA in September 2016. Although she is a self-taught graphic & web designer, she decided to make a career out of her personal love for the web and enrolled in school at ECPI University. In September 2011 she graduated with a Bachelor of Science degree in Computer and Information Science. During her free time, Tonya enjoys shopping, reading, writing, spending time with her family and friends, and of course designing amazing graphics on the web.
Website and Media Support Staff
Nikki H. - Graphics and Media
Owen B. - Graphic Arts & Print Production Manager
Rob H. - Media Specialist
Betsy F. RRT, CRT - Respiratory Services Manager
Shipping Department Staff
Blair S. – Warehouse Manager
Heather B. – Shipping Clerk
Trish B. – Shipping Clerk
Vong P. – Shipping Clerk