What is Standard Shipping?

Standard shipping is our default shipping method. Under this free option, we will use either the United Parcel Service (UPS) or the United States Post Service (USPS) to ship your package. We make the determination on which to use based on speed and cost-effectiveness. Please note that free standard shipping is only applicable in the continental United States (excludes Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands). CPAP Supply USA will ship select products internationally. All shipping charges are calculated by UPS and will be displayed at the time of checkout. The customer is responsible for all shipping, import, and brokerage fees from UPS Worldwide or your country's customs center.

When Will My Order Be Shipped?

Most orders placed before 3:30pm EST/EDT Monday through Friday will be shipped that same day via your selected shipping method. Orders placed after 3:30 EST/EDT Monday through Friday or any time-of-day Saturday and Sunday will be shipped on the following business day. If any items in your order are on backorder or not available, you'll be notified and the unavailable item(s) will be shipped out as soon as possible. All price estimates for expedited shipping are based on business days only.

Lithium Battery Shipping Policy

To ensure their safe delivery, lithium battery shipping is regulated by the Department of Transportation (DOT), the Federal Aviation Administration (FAA), and numerous shipping agencies (UPS, FedEx, DHL, USPS, etc.). Per DOT and FAA regulations, lithium batteries cannot be shipped overnight. However, we can ship lithium batteries overnight with the purchase of a unit (the battery is contained within the unit).

How Much Does Shipping Cost?

CPAP Supply USA is happy to offer free standard shipping (2-10 business days, once processed) on ALL orders. All customers can upgrade shipping to any of our UPS expedited options at an additional cost. To locate these prices, add your desired items to cart and begin the checkout process, you will be prompted to choose a shipping method after entering your address. We reserve the right to choose a shipping method when orders are shipped free of charge to the customer.

Shipping Rates:

Shipping rates are now calculated at checkout after the customer’s address entered.

Special Delivery Notice for CPAP/BiPAP Machines

Orders containing CPAP/BiPAP machines will be marked to receive adult signature upon delivery, please plan to have machines shipped to a location where someone will be prepared to receive it. UPS will not leave packages unattended that are marked for signature. All orders totaling $250.00 or more will ship with the requirement of a signature unless the customer requests the shipment without a signature requirement.


Questions, Comments, Concerns?

Please feel free to contact us at any time with your questions or concerns. We are available via email at info@cpapsupplyusa.com, or via telephone at 866-560-2727.

View our entire Terms and Conditions.