As a client of CPAP Supply, you have the right to:
Choose your healthcare provider and be advised of the organizational structure of the company
Be treated with respect and courtesy
Be provided safe and quality equipment and supplies
Be given information and education to ensure safe and appropriate use of all equipment and supplies
Be provided prompt, professional response to meet your request for service
voice grievances and suggest improvements without being discriminated against
fair pricing as allowed by law
Expect that all company representatives will be current in the knowledge of equipment, supplies and services provided
Privacy and confidentiality of personal information
Be provided a safe and secure e-commerce environment
Have available during normal business hours, our clinical department
